Terms of service

Terms and Conditions

Last Updated: June 16th, 2025

1. Introduction

Welcome to Kurumaya Tokyo Japan Co. By accessing and using our website www.kurumaya-tokyo.co.jp and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

2. General Information

These Terms and Conditions apply to all users of the website and customers purchasing products. If you do not agree to these terms, you may not use our website or services.

3. Eligibility

You must be at least 18 years old to place an order. If you are under 18, you may use our services only with the involvement of a parent or guardian.

4. Products and Pricing

We offer the following product categories:

  • Motorsports products for professional and high-performance use.
  • General car products for standard vehicle maintenance and customization.
  • Accessories and general merchandise such as apparel, stickers, and key holders.

All products are subject to availability. We reserve the right to update pricing, discontinue products, or limit quantities at any time without notice.

5. Orders and Payment

  • Customers in the USA: Orders can be placed through our website. Payment is due at the time of purchase using secure payment gateways.
  • International Customers: Orders may be placed through our website or by email at info@kurumaya-tokyo.co.jp. Invoices will be provided, and payment must be made in full before shipment.

6. Use of Products

Motorsports Products

Motorsports products are intended for track use, racing, or off-road conditions only. They are not designed or certified for public roads. Kurumaya Tokyo Japan Co. is not responsible for any misuse or legal issues related to these products.

General Products

General car products and accessories should be used according to the manufacturer’s instructions. We are not responsible for damages resulting from improper installation or misuse.

Installation and Professional Use

Some items, such as knuckles, coil-overs, custom-made aero parts or dry carbon components, require professional installation and technical knowledge, often suited for experienced motorsports teams. Improper use or installation may void any implied warranties. If you are unsure about compatibility or installation, please consult with a qualified mechanic or motorsports specialist before purchase.

7. Warranties

Some items may include manufacturer warranties, which vary by product. Kurumaya Tokyo Japan Co. is not the warranty provider but will support the communication with manufacturers when applicable. International customers may be subject to limited or modified warranty terms.

8. Returns and Refunds

Returns are accepted within 14 days of receipt for defective, damaged, or incorrect items only. Items must be in their original, unused condition. Custom or special-order items are non-returnable unless defective. Contact us to obtain a Return Merchandise Authorization (RMA) before sending any items back.

9. Shipping and Delivery

  • Shipping Costs: Calculated based on destination and package size/weight. Large or freight items may require additional inquiry.
  • Delivery Times: Vary by location and may be delayed by customs inspections or shipping carrier issues.
  • Customs, Duties, and Taxes: All applicable import fees are the responsibility of the customer.
  • Shipping Damage: We are not responsible for damage caused during transit. Please contact the shipping carrier directly in such cases.

10. Limitation of Liability

By using our products, you acknowledge that motorsports and vehicle modifications involve risk. Kurumaya Tokyo Japan Co. is not liable for any injury, damage, or loss arising from the use or installation of our products. We are not responsible for any indirect or consequential damages.

11. Intellectual Property

All content on our website, including product images, logos, and designs, is the property of Kurumaya Tokyo Japan Co. or its partners. Unauthorized reproduction or use is strictly prohibited.

12. User Conduct

You agree not to use our site in any unlawful or harmful way, including attempting to gain unauthorized access or interfere with website operations.

13. Amendments

We may revise these Terms and Conditions at any time. Changes will be posted on this page. Continued use of our website after changes constitutes your acceptance of the updated terms.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.

15. Contact Us

  • Email: info@kurumaya-tokyo.co.jp
  • Phone: +81 90 1601 1166 (Nobutaka Onaya)
  • Address: 195-5 Higashiushigaya, Koga-city, Ibaraki, 306-0232, JAPAN