Privacy policy

Privacy Policy

Last Updated: June 14th, 2025

1. Introduction

Kurumaya Tokyo Japan Co. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following types of personal data:

  • Order Information: Your name, billing and shipping address, email address, phone number, and payment details.
  • Device Information: Your IP address, browser type, device information, and cookies to enhance website functionality.

3. How We Use Your Information

We use your information for purposes such as:

  • Processing and fulfilling your orders.
  • Sending order confirmations, shipping updates, and support communication.
  • Providing customer service and technical support.
  • Improving website functionality, analytics, and user experience.
  • Preventing fraud and ensuring website security.

4. Sharing Your Information

We only share your personal information with third parties when necessary, such as:

  • Shipping Providers: Including FedEx, USPS, and other carriers.
  • Payment Processors: To process your transactions securely.
  • Service Providers: For analytics, website functionality, and customer experience improvements.

We do not sell or rent your personal data to third parties under any circumstances.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we encourage caution when sharing sensitive information online.

6. Your Rights

You may have rights under applicable privacy laws (such as GDPR or CCPA), including:

  • The right to access, correct, or delete your personal data.
  • The right to object to processing or withdraw consent.
  • The right to request data portability or restrict data use.

To exercise your rights, please contact us at info@kurumaya-tokyo.co.jp.

7. Data Retention

We retain your personal data for as long as necessary to fulfill your orders, provide services, and meet legal or regulatory obligations.

8. Cookies

We use cookies and similar technologies to personalize content, track website usage, and improve your shopping experience. You can manage your cookie preferences through your browser settings.

9. International Customers

By using our website from outside Japan, you consent to the transfer of your personal information to Japan or the United States for processing in accordance with this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: info@kurumaya-tokyo.co.jp
  • Address: Kurumaya Tokyo Japan Co.
    195-5 Higashiushigaya, Koga-city, Ibaraki, 306-0232, JAPAN